Privacy Policy

Poku Operational Intelligence
Last Updated: January 2025

1. Overview

This Privacy Policy explains how Poku Operational Intelligence collects, uses, stores, and protects personal information obtained through its website, communications, and services.

This policy is designed to apply globally and reflects alignment with widely accepted data protection standards.

2. Identity of the Controller

Poku Operational Intelligence, operated by Akwasi Poku, is the data controller responsible for personal information collected.

3. Information Collected

The business may collect the following categories of personal information:

• • Identification Data: Name, company name, role/title
• • Contact Data: Email address and communication details
• • Inquiry Data: Information submitted through forms or communications
• • Usage Data: Pages visited, timestamps, and interaction behavior
• • Technical Data: IP address, browser type, device information (if enabled)
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Information is collected when you:

• • Submit forms
• • Contact the business
• • Schedule consultations
• • Interact with the website

Sensitive personal data is not intentionally collected.

4. Purpose of Processing

Personal information is used strictly for:

1. • Responding to inquiries
2. • Managing consultations and service delivery
3. • Maintaining internal records
4. • Improving website performance and operations
5. • Meeting legal or regulatory obligations

Personal information is not sold or shared for advertising or marketing purposes.

5. Legal Basis for Processing

Where applicable, personal data is processed under:

• 1. • Consent
  2. • Legitimate business interest
  3. • Performance of services
  4. • Legal obligations

6. Data Sharing and Third Parties

Personal information may be processed by third-party service providers for operational purposes only, including:

• • Hosting providers
• • Form and scheduling tools
• • Email platforms
• • Cloud storage services
• • Analytics tools

These providers operate under their own privacy policies.

7. International Data Transfers

Data may be processed outside your jurisdiction. Reasonable safeguards are applied to maintain data protection standards.

8. Data Retention

Personal data is retained only as long as necessary to:

• • Fulfill its purpose
• • Maintain business records
• • Comply with legal obligations

Data is deleted or securely disposed of when no longer required.

9. Data Security

Appropriate technical and organizational safeguards are used to protect personal data.

No system is completely secure. Risk is managed relative to business scale.

10. Cookies and Tracking

Cookies or similar technologies may be used to support functionality and analyze usage.

Users may control cookies through browser settings.

11. External Links

The website may contain links to third-party sites. Poku Operational Intelligence is not responsible for their content or privacy practices.

Requests will be handled reasonably and in accordance with applicable laws.

12. Children’s Data

Services are not directed to individuals under 18. Personal data from minors is not knowingly collected.

13. Individual Rights

Depending on applicable law, individuals may have the right to:

1. • • Access personal data
   • • Correct inaccurate data
   • • Request deletion
   • • Restrict or object to processing
   • • Request data portability

Requests will be handled in accordance with applicable laws.

14. Contact

Email: poku.b.akwasi@gmail.com

15. Policy Updates

This policy may be updated periodically. Continued use constitutes acceptance of the current version

15. Policy Updates

By interacting with Poku Operational Intelligence, you acknowledge this Privacy Policy.

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